The La Quinta Inn & Suites-Ely was recently named a 2014 TripAdvisor Certificate of Excellence award winner!
The La Quinta Inn & Suites Ely is located in the heart of beautiful Ely, Nevada. Only minutes from such conveniences as dining, shopping, gaming, golfing, mining, fishing and hunting just to name a few!
Whether traveling on business or pleasure, the La Quinta Inn & Suites Ely Hotel has everything you ...see moreneed for your lodging experience.
All of our mountain view guest rooms will treat you to many of the comforts of home. Luxurious bedding and décor are complimented with such amenities as a microwave, refrigerator, coffee maker, hair dryer, iron & board, massage shower heads, satellite television with HBO, data port phones, free high speed internet and free local calls. Snuggle next to the fire place and be treated to a Free Bright Side BreakfastTM.
Our hotel amenities strive to make your stay convenient and stress-free. We offer a state of the art exercise room. The heated indoor pool and spa provides year round pleasure. Our business center is open 24 hours a day. Our Great Room may be reserved for business or social gatherings of up to 100 people which has an indoor fireplace and outdoor patio with fire pit for relaxing. Guest laundry is available at a nominal fee and your pets are welcome here.
The La Quinta Inn & Suites Hotel takes great pride in our hospitality and service. We specialize in offering our guest that home away from home experience by anticipating our guests needs and exceeding their expectations every time.
15,000 La Quinta Returns points for a free night stay.
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Check-In Time: 3:00 PM
Check-Out Time: 12:00 PM
Guest Room Amenities
32 inch Flat Screen Televisions
Free wireless high-speed Internet access
Microwave in all rooms
Refrigerator in all rooms
Premium Cable Channels
Iron with Ironing Board
TripAdvisor Traveler Rating:
Most Recent Reviews:
"Not the La Quinta brand"
Reviewed Sep 18, 2014
Mr S |
Granted there are few lodging choices in Ely, NV and if we went there again we would probably stay at this property because the alternatives are worse. However, in our opinion, the service and accommodations were not up to La Quinta standards and we stay at a lot of La Qunitas.
When we attempted to check in at 2:30 PM we were told our room wasn't ready yet. That's fine, the advertised check in is 3:00 PM. We were invited to wait in the lobby. We left and came back shortly after 3:00 PM and our room still wasn't ready, even though they knew we were waiting. When asked if check in was at 3 the excuses started. Busy night (in Ely?), many groups, low on staff, people not checking out until noon (stated check out time), etc. We waited awhile longer (no one else in the lobby or checking in) and were finally offered a room in the "annex".
We've never seen a La Quinta like this. A detached building across the parking lot, two story, with no elevator. The room was acceptable and for the most part quiet, until the high school girls volleyball team arrived. This is was not the hotel's fault.
At the end of the day we believe our issues with check in were related to the fact that we used rewards points to book a lower rate for the room. When asked if we were moved down the check in or cleaning priority list because or our reduced rate, the manager got very defensive and argumentative. Can't say for sure but with other staff turning away and disengaging it sure seemed like this was the case.
Maybe it was just the "annex" or maybe it's just Ely but this facility should not advertise high speed Internet. They probably shouldn't advertise Internet at all. It should not take 10 minutes to send an email (not counting log in time). We had multiple devices (computer, tablets, and phones) and they all experienced the same problem. The Internet access in this facility is horrible to non-existent, Don't plan on getting any work done at this facility. The good news is, there is a McDonalds just down the street.
In addition, we contacted La Quinta Customer Service and asked that a review/questionnaire that we get for most stays be sent to use. To date it has not arrive via email or mail.
We really feel that La Quinta proper should audit this facility. Even though Ely is in the middle of no where, this facility is tarnishing the La Quinta brand.
I booked through Expedia. Because of poor road conditions, I attempted to cancel. La Quinta refused and said to talk to Expedia. I talked to expedia and they said talk to La Quinta. La Quinta would not issue a refund and charged me $284 even though I never stayed with them. I will never book with La Quinta again. Their loss. $284 means less to me than my continued patronage to La Quinta over the next 50 years. Too bad for La Quinta's poor customer service.
We spent one night at the La Quinta, staying in a suite. This was our first time staying in a La Quinta. The suite had 4 rooms, a bedroom with a king bed, a bedroom with a queen bed, a sitting room that included a desk and kitchen area with refrigerator and microwave, and a bathroom. Only the king bedroom and sitting room had windows. The queen bedroom was an interior room, but it had a vent to allow for cooling (or heating) during the night, and could be made very dark. Each bedroom and the sitting room had a TV, and the bathroom had a nightlight. The room was clean. The suites were on the second floor of the annex, a separate building from the main hotel. Since it?s a separate building we had to walk outside to go to breakfast or visit the pool. Also there is no elevator in the annex, so luggage had to be carried upstairs. The room was quiet.
Breakfast was in the great room in the main building, a nice room with fireplace to lounge in even in the afternoon. The pool was a good size. Cookies in the evening were a nice touch. If there was wifi, I couldn?t find it. There is a supermarket on the other side of the parking lot, as well as some fast food nearby. The staff was very friendly, and we especially appreciated them suggesting we visit Economy Drug downtown for ice cream (it was a really nice, friendly place).
warm , comfortable and welcoming, staff was prompt, polite, and speedy, typical "La Quinta" hotel, clean, well maintained, and you always know it will be a good stay. I did feel pricing was way out of character for this area and date.
Well kept hotel; staff very personable. Easy check-in & out. Staff was helpful about giving advice about events & sites in the area. This is probably the best accommodation in the small town of Ely, NV.
Local Time: 12:54 PM (Pacific)
Local Temperature: 75°F 5-day Forecast
Whether you're traveling on business, a leisure getaway, or a family vacation, La Quinta has the right hotel accommodations for you. Take advantage of free Internet access, free breakfast, and comfy beds offered at La Quinta Inns & Suites. You'll find the best rates online, the widest variety of room options, the most reliable hotel info, and more on LQ.com. Thank you for considering La Quinta Inns & Suites for your hotel travel plans!