I have stayed at this particular Hotel for at least 15 years to great satisfaction.. However, despite beautiful renovations I was surprised at the below par service.. I stayed 2 days and had a wake-up call both days WHICH DID NOT HAPPEN!! I woke on my own past the required wake-up call requested.. Also, cleaning personnel ENTERED MY ROOM WITHOUT KNOCKING and didn't offer an apology.. Also, the female front desk clerk was rude and offered crude remarks showing no respect to me as a guest.. I am not comfortable with returning there again because of this poor service and the obvious attitude problem of the employees..  
 
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Checked into room for business trip. In my travels I have found many extremes from great to terrible with LaQuintas. This location as gone through renovations. In my opinion with over 100 nights in a hotel last year the renovations have missed many areas. First my Non Smoking room was very smokey even the hall way reeked. Front desk assured me that the entire floor was non smoking NOT. He almost came off as arguing with me about it being non smoking. The room I did get had 2 doublr beds I felt I was being punished for wanting a non smoking room. The toilet when flushed would not stop running. Had to reach man hand into the tank to place the flapper to shut the water off. Floors just don't seem clean. The window is actually broken and has scotch tape over the break. The door needs to be shut hard as it does not close properly. Many areas of the hall ways look rough and banged up. Went next door for dinner upon return tried to enter the side entrance and my room key would not open the door. My business assoc tried his and it did not work either. Went to a different entrance and the door was jammed and hard to open. Have yet to try the shower will find out in the morning.  
 
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got good corporate discount from my company and city hotels were more than twice as much. shuttle was 1/2 hour late (due to severe flooding earlier in the day). HOWEVER, the front desk could have told me that instead of saying that it would arrive @ 10:15 (while waiting in freezing cold) .. Lobby was under construction . (website made no mention).. room was staring right at the highway.. ask for a room (odd #) not facing the steady drone of traffic.. the 2nd night i asked for a new room.. guy ended up putting me on same floor with same, traffic (sound) issue..so i just stayed where i was.. (clerk didn't know ??) breakfast was decent.. one day they ran out of yogurt/next day milk.. 2nd day shuttle.. was 45 minutes late picking up at the airport. clerk said it'll arrive at 6:15 pm.. when i called at 6:35pm he called driver and was told driver had another 20 minutes before he'd arrive.. couldn't i be told that so i wasn't standing outside for 45 minutes?. When I checked out i wanted to print my boarding pass.. i was in the lobby 1/2 hour early. the one computer was occupied the entire time.. BY THE SHUTTLE DRIVER!! room was comfortable and there's a mcdonalds/subway/dunkin donuts and white castle a minute walk away.. if your can put up with the delays in the shuttle/the lobby under construction (which should make it look nicer) and some out of stocks for breakfast and you can get a good rate.. go for it..  
 
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Remodeled La Quintas like this one look great inside and out. Room had modern, Euro look and feel and nice, comfy beds. With the remodel, however, the micro and mini fridge disappeared, at least in our room. 15 minutes from O'Hare with free hourly shuttle. Airport pickup was timely but jammed 9 into a minivan, so short on seatbelts. Lobby PC internet was very slow and had to call for login/password for free wi-fi in room. Excellent rate.  
 
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Helpful friendly staff! Large clean bathroom with plenty of towels and amenities. Comfortable bed. Excellent rate for aaa members. Great breakfast at good hours. Accommodating knowledgeable shuttle driver. Will choose this property again  
 
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