I could not understand some of the low ratings I have seen on this property. This time we got one of the rooms that had not had a recent make over, and it was not so good. The shower looked dirty, and there was mold growing on the caulking around the tub. There were heavy blood stains on the box springs. There was no way to get an electric wheel chair on the sidewalk as it was 4" higher than the paving on the parking lot. The room had a musty smell that was better after airing out. On the plus side, it is still comfortable and quiet. They just need to finish the upgrades. We will probably stay there again because it is still a great travel value.  
 
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The staff was extremely helpful and friendly and the room was clean. A minor criticism was that the towels could have been thicker. There was a lot of choices for the free breakfast which was a nice surprise. Also the bed was very comfortable.  
 
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I honestly don't know where to begin. This is the dirtiest hotel room I have ever stayed in. Perhaps they give the guests with pets the bad rooms; however, that is not an excuse for poor to non existent housekeeping. The first room we were given stank like cigarettes and was very musty so we asked for another room. The second room was also very musty. But the cleanliness is what is, quite simply, horrible. I started taking pictures but had to stop because it was getting depressing. The carpet is filthy and there are huge dried dark spots of what must be spilled cola on the floor right where you put your feet down to get out. The bathtub is horrible with black mold in the corner caulking. There are dried marks all over the tub where someone slopped time grouting from some repair. The bathroom floor has dark grey spots where there is an accumulation of grime. The inside of the door had five huge black smudge spots above the door handle. The sink had tons of dried toothpaste splatters on the spigot. I could go on but I will stop here because I'm tired and this crappy room will have to do. Thank goodness I was traveling with a bottle of Febreeze and also a bottle of Resolve Carpet Cleaner. They should pay me for the carpet I cleaned (over 20 minutes of spot spraying and blotting). I think the worst part was when I blotted up the carpet in one spot by the desk only to find a huge slice of someone's purple painted toenail complete with a huge hunk of dried skin attached.  
 
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I stayed here in MayI for business. I again used the travelers couponbook reservations are necessary. very nice Rome pillowtop beds. great value for $52. I save $20 with the coupon. more discount with coupons than with AA Aor RRP.  
 
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i had a great stay and everyone was wonderful and helpful. very clean and pet friendly. stay here for an excellent experience. the breakfast was wonderful and the rooms were very quiet and clean. i did not have any complaints during my move to another state. it was a great place to stay and if i am ever in need of a hotel in this city again i will use this hotel again.  
 
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