The La Quinta Inn & Suites Orange County - Santa Ana was recently named a 2013 TripAdvisor Certificate of Excellence award winner!
NEW! Samsung Flat-panel TVs with 30 channels of HD programming. Easy-access Plug-and-Play feature makes it simple to connect electronics.
Located minutes from the best dining, beaches, attractions, and cultural events in Southern California, the La Quinta Inn & Sui...see moretes Orange County - Santa Ana is an ideal destination for business or vacation travelers. We offer more than 2,600 square feet of meeting space for up to 80 guests and popular attractions such as Disneyland, Knott's Berry Farm, and more are within easy reach. Shop at the largest mall on the west coast, South Coast Mall, or take a short drive to Fashion Island for the latest attire.
Enjoy free wired and wireless Internet high speed Internet access, microwaves, refrigerators, wet bar, workstations, coffee maker, hairdryers and an iron with ironing board in each of our spacious rooms. Take advantage of the convenient onsite fitness center featuring two stationary bikes, an elliptical trainer, and step machine or relax in our heated outdoor pool (open year around). A delicious Free Bright Side BreakfastTM with indoor and outdoor seating, is available in the lobby each morning.see less
Amenities & Services
Free Bright Side Breakfast
Free Wireless High-Speed Internet Access
Free Local Calls
Free Newspaper
Free Parking
Meeting Facilities Available
Business Center
Guest Laundry Facilities
Outdoor Swimming Pool
Spa
Fitness Center
Airport Shuttle Available
Pets Welcome
Free Bright Side Breakfast®
Waffles
Hot and cold cereal
Bread and muffins
Fresh fruit
All-you-can-drink coffee and juice
Additional Breakfast Items:
Pastries
Bagels
Milk
11,000 La Quinta Returns points for a free night stay.
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Hotel Details
Floors: 3
Rooms: 181
Check-In Time: 3:00 PM
Check-Out Time: 12:00 PM
Guest Room Amenities
NEW! Samsung Flat-panel TVs with 30 channels of HD programming. Easy-access Plug-and-Play feature makes it simple to connect electronics.
Free wireless high-speed Internet access
Free high-speed Internet access in all rooms
Microwave in all rooms
Refrigerator in all rooms
Premium Cable Channels
Coffee Maker
Hair Dryer
Iron with Ironing Board
Dataport Phones
Voicemail
Alarm Clock
TripAdvisor Traveler Rating:
Location
Rooms
Service
Value
Cleanliness
Most Recent Reviews:
"Non-Smoking Cigarette Parlor from Hell"
Reviewed Jun 12, 2013
ShanynS81 | Irvine, California
I am 3-nights in to a 5-night stay, and am paying for this hotel with my health. Read mixed reviews & decided take chance for 3-star rating & pricing. Motel is money pit. Lobby decent & looks nice when pulling up. Promised & requested smoke-free room per migraines. Immediately upon entering room, stagnant smell hit like wall. After unpacking & leaving door ajar, they sprayed air freshener and w/in hour smell returned. Day 2, asked them to come clean carpets while at work to get rid of smell. When returned, walked in & cigarette smell hit in face. Did poor attempt to clean carpet, which was still filthy & stained everywhere. Shower curtain had cigarette smell all over it; in curtains & disgusting furniture. Could not sleep that night from smell. 3rd morning, 1-hour after waking up, threw up from smell of cigarettes. Got sore throat during day. When returned at 8 pm, asked them to switch room. They said were fully booked. Said I could look for another hotel, which would likely cost me double. Front desk attendant did not care I had become physically ill from their dirty room. She said when left for work at 7:30 am, there would be no new rooms, except for later in day, and if I wanted one, would have to leave all my personal belongings in their care all day and then move them when got back at 10 pm. Repeatedly asked if could guarantee would be smoke free room, and she could not, but would leave message for manager next day. I am now sitting in my room ill again with tissue paper in my nose to mask smell. They have horrible customer service. Refrigerator is rotting my food and microwave super low wattage, barely working. Have not gone for free breakfast because brought my own. Pool did not look like anything decent, may be okay if have kids. Bed is decent, but pillows are lumpy and way too small, even when combine several for support. My back bothers me during day from sleeping on it. This place is a dump, and we'll see what happens tomorrow with their despicable customer service. I previously walked around grounds and is dump. Rooms are old, crusty, dirty furniture, filthy floors, tiny bathtub. Honestly, is 2-stars at best, and motel 6 is probably better and more reasonably priced than $87 on average per night here.
As a disclaimer, I stayed at this hotel on a Priceline Express deal for one night. Perhaps that could explain some of our issues.
Pros
-- Decent breakfast (but not great)
-- Airport Shuttle
-- Free WiFi (Slow, but free)
-- Close to airport
Cons
-- Unprofessional Front Desk Staff
-- Shuttle was unavailable for 8am departure. Was told I had to wait until 9am as driver was busy.
-- Room was old and smelled musty.
-- Bathroom was not clean. Hair on floor and in tub.
-- I was double charged. Once by Priceline, then a second time by hotel. I found that they had charged me for another customer's room.
Overall, I would not recommend this hotel. It realize it was the risk I took, but it didn't pay off.
The room was very big and nice. There was a refrigerator, coffee maker, sink and microwave in the kitchenette area. There was also a couch in the living room and a very comfortable queen size bed. The complimentary breakfast was excellent (bagels, waffles made to order, cereal, fruit, oj and coffee). But breakfast is only served until 9:00 a.m. during the week (10:00 a.m. on weekends). My only real complaint is that I could hear the water going through the pipes when a neighboring room used the water. But I got used to that soon enough. Overall, excellent value for the money and courteous staff.
Here is the quick summary: very dated property (look, furniture, paint, etc.), accepts dogs & smokers, you can hear cars from highly on higher levels (2&3), staff was very friendly and made accommodations because of wrong booking.
Detailed Info:
Pro - When we arrive late Sat., they only had smoking rooms available (even though we had booked with Orbitz with non-smoking rooms). I talked to the night manager and he said Orbitz doesn't share that type of info with them, so we could take the rooms for that night or he could look for another property with nonsmoking rooms. We were tired, so we decided to take the rooms for 1 night. I contacted the morning staff about the room change and they moved us to nonsmoking rooms with an upgrade to a double bed in one of the rooms.
Con - The hotel exterior is a dull yellow on stucco. The furniture is worn, some fraying & in one of the room stained. Bathroom ceiling is low (<~7'). Smoking rooms were very strong in their smell.
Thanks for every thing it was great. The place very nice and everybody was great. We will stay there again I have to be in the area every other month and this is the place I will stay for work and fun
Santa Ana, CA
Local Time: 1:45 AM (Pacific)
Local Temperature: 64°F 5-day Forecast
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